Instagram Meets Reselling: 30-Day Redesign Achieving 38% First-Session Engagement

How I transformed a cluttered fashion reselling app into an Instagram-like social commerce experience that exceeded engagement goals and achieved 4.4★ user rating

Role:

Role:

Product designer

Timeline:

Timeline:

4 months total (30 days for complete redesign)

Team:

Team:

1 PM, 1 Android developer, 1 backend developer, 1 QA engineer

Platform:

Platform:

Android native app

Project Overview

The Challenge: Fashion Party's existing app suffered from cluttered user experience and cognitive overload, similar to competitors like Meesho and Shop101, resulting in poor user engagement and collection creation rates.

My Solution: I redesigned the entire app in 30 days using Instagram-inspired social commerce principles, focusing on effortless collection creation and sharing through user story-driven design.

The Impact

Achieved 38% first-session collection creation (exceeding 30% goal), 45% increase in sharing behavior, and 4.4★ user rating in beta launch.

The Business Problem

Fashion Party needed to differentiate itself in the crowded reselling market where competitors were creating poor user experiences that frustrated young users.

User Experience Crisis: Competitors like Meesho and Shop101 either forced immediate signup or overwhelmed users with cluttered interfaces, creating high abandonment rates.

Collection Creation Barriers: Users couldn't easily create and share fashion collections, which was core to the reselling business model and user engagement.

Social Commerce Gap: The app lacked Instagram-like social features that young users (18-26) expected, making it feel outdated compared to platforms they used daily.

Why this mattered to the business: Poor user engagement meant lower reselling activity, reduced social sharing (critical for viral growth), and inability to compete with established players in the fashion reselling space.

Research & Discovery

I conducted focused research to understand user needs and competitive landscape within tight timeline constraints.

User Research

Method: 8 quick interviews with female users (18-26 years old)

Key Discoveries:

  • Users wanted Instagram-like experience for fashion discovery and collection creation

  • Login barriers frustrated users who wanted to browse before committing to signup

  • Sharing was essential but existing apps made it cumbersome or impossible

  • Visual-first approach needed - users thought in terms of style and aesthetics, not product categories

Created persona "Sanya": Social, trend-focused uni student wanting fast, simple, shareable shopping experiences.

Competitive Analysis

Method: Analyzed user journeys in Meesho, Shop101, and GlowRoad

Critical Findings:

  • Meesho: No collection creation until signup, redundant navigation elements

  • Shop101: Forced account creation before browsing, cramped visual design

  • GlowRoad: Feature overload created cognitive burden for users

  • Common issues: Poor user journeys, restrictive onboarding, lack of social features

Strategic Insight: Users wanted an app that felt like Instagram for fashion collections, easy to start and share.

Information Architecture Research

Method: Card sorting exercises to understand optimal navigation structure

Results: Users preferred simplified bottom navigation (Feed, Wishlist, Cart) over complex category systems used by competitors.

Problem Definition

Based on research analysis, I identified three core problems preventing user engagement:

1. Cognitive Overload

Competitors packed too many features into interfaces, overwhelming users who wanted simple collection creation and sharing experiences.

2. Engagement Barriers

Forced login requirements and complex onboarding prevented users from experiencing app value before committing to signup.

3. Social Commerce Gap

Existing apps treated fashion reselling like traditional e-commerce rather than social experience young users expected.

Core Problem Statement: "How might we let young users create and share fashion collections instantly without login barriers or cognitive overload?"

Problem Definition

Based on research analysis, I identified three core problems preventing user engagement:

1. Cognitive Overload

Competitors packed too many features into interfaces, overwhelming users who wanted simple collection creation and sharing experiences.

2. Engagement Barriers

Forced login requirements and complex onboarding prevented users from experiencing app value before committing to signup.

3. Social Commerce Gap

Existing apps treated fashion reselling like traditional e-commerce rather than social experience young users expected.

Core Problem Statement: "How might we let young users create and share fashion collections instantly without login barriers or cognitive overload?"

Problem Definition

Based on research analysis, I identified three core problems preventing user engagement:

1. Cognitive Overload

Competitors packed too many features into interfaces, overwhelming users who wanted simple collection creation and sharing experiences.

2. Engagement Barriers

Forced login requirements and complex onboarding prevented users from experiencing app value before committing to signup.

3. Social Commerce Gap

Existing apps treated fashion reselling like traditional e-commerce rather than social experience young users expected.

Core Problem Statement: "How might we let young users create and share fashion collections instantly without login barriers or cognitive overload?"

Key Design Decisions

Decision 1: Instagram-Inspired Home Feed

Problem: Users expected social media-like discovery but got traditional e-commerce category pages
Solution: Large, immersive visuals with swipeable collections as primary entry points
Reasoning: Matched user mental model from Instagram while encouraging immediate engagement

Decision 2: Floating Action Button for Collection Creation

Problem: Users couldn't figure out how to start creating collections in competitor apps
Solution: Central "+ Create Collection" button accessible from anywhere in the app
Reasoning: Follows Fitts's Law principles and makes core functionality immediately discoverable

Decision 3: No-Login Browsing Experience

Problem: Competitors forced signup before users could explore app value
Solution: Full browsing and collection creation without login requirement
Reasoning: User research showed immediate value demonstration increased signup likelihood

Decision 4: One-Tap Social Sharing

Problem: Sharing collections was either impossible or required multiple steps
Solution: Integrated share options at end of creation flow with major social platforms
Reasoning: Social sharing was critical for viral growth and matched user behavior patterns

Decision 5: Simplified Visual Language

Problem: Competitor apps felt cluttered and overwhelming
Solution: Clean design system with gradients, generous white space, and clear visual hierarchy
Reasoning: Reduced cognitive load while creating youthful, engaging aesthetic that differentiated from competitors

Testing & Validation

Usability Testing

Method: 5 participants tested interactive prototypes

Key Findings:

  • FAB icon needed clarity - users initially confused about collection creation function

  • Navigation language required simplification - merged confusing terminology around "Collections" vs "Wishlist"

  • Sharing flow worked intuitively - users immediately understood and used share functionality

Design Iterations: Adjusted floating action button icon and unified language across navigation based on feedback.

User Story Validation

Method: Tested each user story through prototype interactions

Validated Stories:

  • New users could start browsing immediately and felt engaged

  • Collection creation felt quick and expressive

  • Sharing collections to social platforms was seamless

  • Returning users could find saved items efficiently

Results & Business Impact

Exceeded engagement goals by 27% – User research and Instagram-like design achieved 38% first-session collections vs 30% target, proving social commerce approach.

Accelerated sharing behavior 45% – One-tap sharing and social-first architecture made collection sharing effortless, driving viral growth potential.

Delivered complete redesign in 30 days – Systematic competitive analysis and user story framework enabled rapid, validated iteration under tight timeline.

Achieved 4.4★ user satisfaction – 680+ beta reviews validated that Instagram-inspired approach resonated with target users seeking social shopping experience.

© Made with ❤️ by Nishesh Jaiswal and powered by 🍔!

© Made with ❤️ by Nishesh Jaiswal and powered by 🍔!

© Made with ❤️ by Nishesh Jaiswal and powered by 🍔!